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FAQ

Frequently Asked Questions

+ Where can I buy the Tycano.com Products?

Tycano.com Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

+ What about shipping costs and returns?

We offer FREE shipping worldwide, with tracking number. Returns are accepted within 30 days after you receive your order. Return costs are not covered.

We offer a 1-year limited warranty.

+ How long will it take to ship my order?

We will process your order within 24 hours. Once your order ships, it may take up to 2-4 weeks for your order to arrive, depending on your country. Some countries can take up to 60 days. For most countries it will be 2-4 weeks though.

+ There is a problem with my order. What do I do?

Please contact us here or at info@tycano.com and we will work to correct the problem as soon as possible.